Abram Pulman & Sons Ltd have successfully achieved and retained ISO9001 accreditation (previously BS5750) for many years.
ISO9001:2015 is a standard that is underpinned by eight management principles that we have successfully implemented and continue to adhere to in order to achieve the following benefits:
- Good customer satisfaction through the delivery of products that consistently meet customer requirements.
- Reduced operating costs through continual improvement of processes and resulting operational efficiencies.
- Improved stakeholder relationships, including staff, customers and suppliers.
- Legal Compliance – by understanding how statutory and regulatory requirements impact on the organisation and our customers.
- Improved risk management through greater consistency and traceability of products and services.
- Proven business credentials through independent verification against recognised standards.
These eight management principles are:
- A customer focussed operation
- Good leadership
- The involvement of people
- Ensuring a process approach
- A systematic approach to management
- A factual approach to decision making
- Mutually beneficial supplier relations
- Continuous improvement.