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Quality Assurance

Abram Pulman & Sons Ltd have successfully achieved and retained ISO9001 accreditation (previously BS5750) for many years.

ISO9001:2015 is a standard that is underpinned by eight management principles that we have successfully implemented and continue to adhere to in order to achieve the following benefits:

  • Good customer satisfaction through the delivery of products that consistently meet customer requirements.
  • Reduced operating costs through continual improvement of processes and resulting operational efficiencies.
  • Improved stakeholder relationships, including staff, customers and suppliers.
  • Legal Compliance – by understanding how statutory and regulatory requirements impact on the organisation and our customers.
  • Improved risk management through greater consistency and traceability of products and services.
  • Proven business credentials through independent verification against recognised standards.

These eight management principles are:

  1. A customer focussed operation
  2. Good leadership
  3. The involvement of people
  4. Ensuring a process approach
  5. A systematic approach to management
  6. A factual approach to decision making
  7. Mutually beneficial supplier relations
  8. Continuous improvement.

Pulman Steel's enviable reputation in the steel stockholding industry

derives from our state-of-the-art technology combined with our high quality of customer service

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